Disclaimer

Website Disclaimer

The information provided by Persistive, LLC (“we,” “us,” or “our”) on https://www.persistive.com (the “Site”) is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.

External Links Disclaimer

The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

Professional Disclaimer

The Site cannot and does not contain business services advice. The business services information is provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals. We do not provide any kind of business services advice. THE USE OR RELIANCE OF ANY INFORMATION CONTAINED ON THE SITE IS SOLELY AT YOUR OWN RISK.

Testimonials Disclaimer

The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY.

The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.

Data and Integration Disclaimer

We provide tools to import, synchronize, and update data from various merchant sources and third-party platforms. We make no representation or warranty regarding the accuracy, completeness, or reliability of data imported from third-party sources. We are not responsible for any errors, omissions, delays, or interruptions in data synchronization or integration that may result from third-party platform changes, connectivity issues, or data quality issues from merchant sources. Merchants are solely responsible for verifying the accuracy of all data processed through our services. We implement reasonable safeguards to protect data, but we are not responsible for any unauthorized access, breaches, or data losses caused by third-party systems, cyberattacks, or factors outside our reasonable control.

Shipping Carrier Disclaimer

Our services facilitate shipping through third-party carriers, including but not limited to FedEx, UPS, and USPS. We do not guarantee delivery times, shipping costs, or carrier performance. We are not liable for any delays, losses, damages, or other issues caused by shipping carriers. Carrier rates, services, and availability are subject to change without notice. All shipping is subject to the terms and conditions of the respective carrier. We are not responsible for carrier rate changes, service disruptions, or any carrier-related disputes.

Communication and Email Disclaimer

Our services include tools for email communication and customer engagement. We do not guarantee the delivery, receipt, or response to any communications sent through our platform. Email deliverability may be affected by spam filters, blocking, recipient settings, or other factors beyond our control. Merchants are solely responsible for ensuring their communications comply with all applicable laws and regulations, including but not limited to anti-spam laws and data protection regulations. We are not liable for any compliance violations, delivery failures, or consequences arising from communications sent through our services.

Automation and Workflow Disclaimer

Our platform provides automation tools and workflow management features. Automated processes may experience errors, interruptions, or unintended actions. Merchants are responsible for monitoring all automated workflows and verifying that automated actions are performing as intended. We are not liable for any losses, damages, or consequences resulting from automation failures, errors in automated processes, or unintended actions taken by automated workflows. Merchants should regularly review and test automated processes to ensure proper functionality. Any content, recommendations, or communications generated through AI-powered features are provided 'as is' and may contain inaccuracies. Merchants are solely responsible for reviewing and approving AI-generated outputs prior to reliance or use.

Returns Management Disclaimer

Our services facilitate returns management processes. We do not determine, set, or enforce return policies. Merchants are solely responsible for establishing their own return policies and ensuring compliance with all applicable laws and regulations. We are not liable for return processing errors, customer disputes, refund issues, or any consequences arising from returns management. The handling of returns and customer satisfaction remains the sole responsibility of the merchant.

Service Availability Disclaimer

While we strive to provide reliable and uninterrupted service, we do not guarantee that our services will be available at all times. Our services may experience downtime, maintenance periods, or service interruptions. We are not liable for any losses, damages, or consequences resulting from service unavailability, interruptions, or downtime. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice. We do not collect or store credit card information. All payments are processed by third-party providers. Merchants remain responsible for compliance with any applicable PCI-DSS requirements when handling or transmitting payment data through third-party systems. We are not responsible for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, labor disputes, pandemics, government actions, or shipping carrier disruptions.

Third-Party Platform Changes Disclaimer

Our services integrate with various third-party platforms and channels. These third-party platforms may change their APIs, terms of service, features, or functionality at any time without notice to us or to you. We are not responsible for any disruptions, errors, or loss of functionality that may result from third-party platform changes. Integration functionality may be affected or discontinued due to changes made by third-party platform providers. We will make reasonable efforts to adapt to such changes but cannot guarantee continuous compatibility with all third-party platforms.

Errors and Omissions Disclaimer

While we strive for accuracy, our platform, dashboards, and reports may contain errors or omissions. We make no guarantee regarding the accuracy of information displayed within our services. Merchants should independently verify all critical information and not rely solely on data displayed in our platform. We are not liable for any decisions made based on inaccurate or incomplete information displayed in our services.